About Us

Hello from Hide : your Japan Guide

My name is Hide Hata, founder and lead guide of this travel service dedicated to helping Australian visitors experience Japan with ease, comfort, and cultural richness.
Born and raised in vibrant Osaka, I grew up surrounded by warm hospitality, street food culture, and the fast-paced energy of Kansai. After spending many years in Japan working in tourism and guest services, I moved to Brisbane, where I now live with my family and serve as a cultural bridge between Japan and Australia.

Fluent in both Japanese and English, I understand the expectations, preferences, and travel styles of both cultures. More importantly, I care deeply about making sure every traveller feels supported, welcomed, and at ease — whether it’s their first time in Japan or their fifth.

Over the years, I’ve had the privilege of guiding families, school groups, and corporate travellers across Osaka, Tokyo, Kyoto, Hiroshima, and beyond. My most in-demand service is the fully escorted Japan-wide travel support, where I accompany guests from departure in Australia all the way through their entire journey in Japan. From navigating complex train systems to translating at ryokans, I ensure every detail is taken care of — so you can simply enjoy the experience.

Clients often say my hospitality mindset and calm, attentive presence helped turn a “good trip” into an unforgettable adventure. That’s what I aim for every time.
If you’re looking for a guide who knows Japan inside-out, understands Australian travellers, and genuinely cares about your comfort and cultural experience — I’m here to help.
Let’s plan your journey together.

“We never could have done this trip without Hide.”
Melissa & John K., Brisbane, QLD

My husband and I were travelling to Japan for the first time with our two children and my elderly mother. We were honestly a bit nervous — the language barrier, navigating the trains, booking hotels, even just understanding cultural norms… it felt overwhelming.
Then we found Hide’s escort service, and it changed everything. From the moment we met him at Melbourne Airport, we felt like we were in safe hands. He travelled with us to Osaka, Kyoto, and Tokyo over two weeks, helping with everything from hotel check-ins and restaurant reservations to explaining customs and acting as our interpreter.
What stood out most was how attentive and thoughtful he was. When Mum got tired, he adjusted the pace without us even needing to ask. He helped my son find Pokémon merch in Akihabara, and even surprised us with local snacks he knew we’d like. He was more than a guide — he felt like a part of our family.
This wasn’t just a holiday. It was an experience we’ll never forget, and it was all possible because of Hide’s incredible support. We’re already planning our next trip — and we’re taking him with us again!
Melissa & John K.
Brisbane, QLD